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ChangeAppointment Status

Keep your diary accurate with real-time appointment status updates.

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Changing Appointment Status

Watch how to update appointment status — confirmed, arrived, no-show — and what each triggers.

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How-To · 3 min
imageStatus Updater
CHANGE STATUSArrived In Treatment Complete No ShowStatus updated room assigned payment readyFEATURE PREVIEWLEARN MORE
At a Glance
Changing an appointment's status marks where it stands — booked, confirmed, arrived, completed or no-show — so the diary reflects reality and reporting stays accurate. ClinicSoftware.com updates status in a click, feeding attendance and no-show figures automatically.

What is appointment status?

Appointment status shows the stage of each booking, from confirmed through arrived to completed or no-show. It keeps the diary honest and feeds reporting. ClinicSoftware.com updates it in a click.

Why keep status up to date?

Accurate status drives attendance and no-show reporting, shows the team who has arrived, and triggers the right follow-up, so the diary is a true picture of the day.

Frequently Asked Questions
What is appointment status?
The stage of a booking — confirmed, arrived, completed or no-show. ClinicSoftware.com updates it in a click and feeds reporting.
Why keep status up to date?
It drives attendance and no-show reporting, shows who has arrived, and triggers the right follow-up.
Does status feed no-show reports?
Yes. Marking a no-show updates your no-show figures automatically.
Can I change status quickly?
Yes. Status is changed in a click from the appointment.
How It Works in ClinicSoftware
01
Open the appointment
02
Set its status (arrived, completed, no-show)
03
The diary and reports update
04
Follow-up triggers where relevant

Change the status of any appointment — from Confirmed to Arrived, In Progress, Completed, No Show, or Cancelled — with a single click. Status tracking gives you a real-time view of clinic flow, feeds into reports accurately, and triggers automatic communications to clients at each status change.

How It Works
01
Open an appointment in the diary or from the client profile
02
Click the Status dropdown and select the new status
03
Optionally add a note explaining the status change
04
The diary updates instantly and the appropriate automated communication is triggered
Key Features
edit Multiple Status Options
edit One-Click Update
edit Automatic Client Communication
edit Diary Real-Time Refresh
edit Status History Log
edit No-Show Flagging
edit Report Integration
edit Bulk Status Update
Pro Tips
lightbulb Train all receptionists to mark clients as Arrived the moment they walk through the door
lightbulb Always record No Shows — they feed into a client no-show rate that informs your deposit policy
lightbulb Use the In Progress status to see at a glance which therapists are currently with clients