At a Glance
Changing an appointment's status marks where it stands — booked, confirmed, arrived, completed or no-show — so the diary reflects reality and reporting stays accurate. ClinicSoftware.com updates status in a click, feeding attendance and no-show figures automatically.
What is appointment status?
Appointment status shows the stage of each booking, from confirmed through arrived to completed or no-show. It keeps the diary honest and feeds reporting. ClinicSoftware.com updates it in a click.
Why keep status up to date?
Accurate status drives attendance and no-show reporting, shows the team who has arrived, and triggers the right follow-up, so the diary is a true picture of the day.
Frequently Asked Questions
What is appointment status?
The stage of a booking — confirmed, arrived, completed or no-show. ClinicSoftware.com updates it in a click and feeds reporting.
Why keep status up to date?
It drives attendance and no-show reporting, shows who has arrived, and triggers the right follow-up.
Does status feed no-show reports?
Yes. Marking a no-show updates your no-show figures automatically.
Can I change status quickly?
Yes. Status is changed in a click from the appointment.
How It Works in ClinicSoftware
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Set its status (arrived, completed, no-show)
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The diary and reports update
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Follow-up triggers where relevant
Change the status of any appointment — from Confirmed to Arrived, In Progress, Completed, No Show, or Cancelled — with a single click. Status tracking gives you a real-time view of clinic flow, feeds into reports accurately, and triggers automatic communications to clients at each status change.
How It Works
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Open an appointment in the diary or from the client profile
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Click the Status dropdown and select the new status
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Optionally add a note explaining the status change
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The diary updates instantly and the appropriate automated communication is triggered
Key Features
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Multiple Status Options
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One-Click Update
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Automatic Client Communication
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Diary Real-Time Refresh
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Status History Log
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No-Show Flagging
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Report Integration
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Bulk Status Update
Pro Tips
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Train all receptionists to mark clients as Arrived the moment they walk through the door
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Always record No Shows — they feed into a client no-show rate that informs your deposit policy
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Use the In Progress status to see at a glance which therapists are currently with clients