Deposits Reduce Costs of No Shows – in Clinic and Online
When we try to encourage our clients to add online booking to their website, the concern which always shows up is ‘How can I be sure my competitors won’t book me up in my agenda? At ClinicSoftware.com we identified this in the early day and integrated in a number of safe guards that reduced the risk. You could restrict the feature of ‘Open Up Appointments’ any one customer can have before allowing them to access the online booking page and, of course, you can disable their access totally if you feel they are not genuine clients.
We have actually released the deposit system with payment support for PayPal credit/debit cart payments. The ‘Online Booking Settings’ allow you to easily request the size of the deposit as a percentage of the full service costs. As well as adding the appointment into the Day Book Calendar, the deposit and the payment status will be shown in the ‘Day Book’ also in the customer account section of the software.
If you have any questions or would like to enable deposits on your online booking system then please contact our support team.
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