Change the status of any appointment — from Confirmed to Arrived, In Progress, Completed, No Show, or Cancelled — with a single click. Status tracking gives you a real-time view of clinic flow, feeds into reports accurately, and triggers automatic communications to clients at each status change.
How It Works
01
Open an appointment in the diary or from the client profile
02
Click the Status dropdown and select the new status
03
Optionally add a note explaining the status change
04
The diary updates instantly and the appropriate automated communication is triggered
Key Features
Multiple Status Options
One-Click Update
Automatic Client Communication
Diary Real-Time Refresh
Status History Log
No-Show Flagging
Report Integration
Bulk Status Update
Pro Tips
Train all receptionists to mark clients as Arrived the moment they walk through the door
Always record No Shows — they feed into a client no-show rate that informs your deposit policy
Use the In Progress status to see at a glance which therapists are currently with clients